Refund Policy

1. Refund Eligibility

Refunds are processed based on the stage of your visa application and the specific circumstances. Please review the following conditions carefully.

2. Full Refund

You may be eligible for a full refund if:

• You cancel your application before document submission
• We are unable to process your application due to our error
• The destination country suspends visa processing

3. Partial Refund

A partial refund may be provided if:

• You cancel after document submission but before embassy submission
• Processing fees have already been incurred

4. Non-Refundable Fees

The following fees are non-refundable:

• Embassy/consulate fees (once paid to the authority)
• Document verification fees
• Courier and handling charges
• Service fees after application submission to embassy

5. Visa Rejection

In case of visa rejection, embassy fees are non-refundable as per embassy policies. Service fees may be partially refunded based on the stage of processing and at our discretion.

6. Refund Process

To request a refund, please contact our support team with your application details. Refunds are typically processed within 7-14 business days after approval.

7. Refund Method

Refunds will be credited to the original payment method used during the transaction. Bank transfer refunds may take additional time depending on your bank.

8. Contact for Refunds

For refund requests or queries, please contact us at support@visawalk.com